Effective Date:
This policy applies to all purchases made through our store.

1) 30-Day Returns

You may request a return within 30 days of the date you receive your order, provided your item meets the eligibility requirements below.

2) Return Eligibility

To be eligible for a return:

• Items must be unused, unwashed, and in the same condition that you received them.

• Items must be returned in their original packaging (if applicable).

• You must provide a proof of purchase (order number, receipt, or confirmation email).

Non-returnable items (if applicable):
Certain items may not be eligible for return, such as perishable goods, personalized/custom items, intimate/health products, final sale items, gift cards, or digital products. If these do not apply, you may remove this section.

3) How to Start a Return

To initiate a return, please submit a return request through our store’s support or order page and include:

• Your order number

• The item(s) you’d like to return

• The reason for the return (optional but helpful)

If your return is accepted, we will provide return instructions and the return address.

Important: Please do not send items back without an approved return request, as your return may not be processed.

4) Return Shipping Costs

• If the return is due to our error (wrong item, defective item, damaged in transit), we will cover return shipping or provide a prepaid return label (where available).

• If the return is for personal reasons (changed mind, wrong size, etc.), the customer is responsible for return shipping costs unless otherwise stated.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

5) Refunds (Processed Within 3 Days)

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 3 days after we receive the returned item(s), and a credit will be applied to your original payment method.

Note: Your bank or card issuer may take additional time to post the refund.

6) Exchanges (Optional)

If you would like an exchange, please submit an exchange request through our store’s support or order page. Exchanges are subject to stock availability. (If you don’t offer exchanges, remove this section.)

7) Damaged, Defective, or Wrong Items

If your item arrives damaged/defective, or you receive the wrong item, please submit a request through our store’s support or order page as soon as possible and include photos where applicable.

8) Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again

• Contact your card company (posting times vary)

• Contact your bank (processing time may apply)

If you still have not received your refund after completing the steps above, please submit a request through our store’s support or order page.

9) Contact

For questions about returns or refunds, please reach out through our store’s support or order page.